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Global I.T. & VSAT Technical Support for Yachts.

> 24/7 Technical Support Desk
> Engineers in every port
> On-Phone, On-Line & On-Board Support
> All Yacht I.T. & VSAT Supported

Introduction

At Marine Intelligence, we understand the importance of your yachts I.T. and Broadband services. Your network, communications and broadband services are essential for professional and recreational purposes.

We also understand that when you are in the middle of the ocean or docked in an unfamiliar port it's hard to get support when things go wrong.

That's where we can help.

About Us
Our aim is to give yachts full technical backup for all their I.T. related problems. Whether it is a small niggly problem or a complete network or server failure our engineers will provide the solution.
Our clients have the option of Telephone, On Line, Email, Remote Access or On Board support.
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How it works
 

Premium Members need only call their Support Number to get immediate assistance. Our team of support engineers will be waiting to help. Our engineers are capable of taking control of your computer (while you watch!) and remotely diagnose and fix your problem.

There are some problems which will require an engineer to visit your yacht. You have the choice of using one of our accredited support engineers, local to you, or have us contact your preferred engineers.

Either way we will fully manage the whole process of contacting the support engineer, updating them on your problem, discuss our suggested resolution and arranging the site visit. If we hold an Architectural Statement for your yacht we will pass these details over to the engineer so as to minimise support time and maximize the engineers time.

Every support call is followed up by a complete report, on the issue and the resolution, being sent to the yacht. The report will also be added to your Architectural Statement for future reference.

One phone number is all you will ever need, it's that simple!

"Any of these sound familiar?"

Outlook is receiving email but not sending mail, why?
Our Internet is very very slow..
Our VSAT is not tracking properly?
Our internet is down but we have a VSAT connection!
I think I have a virus, how do I get rid of it?
Our Email Server has stopped serving!
I cannot connect my Laptop to the WiFi!

We Support
Microsoft Software

24/7/365!

90 oerc